Why choose my Fantastic Maid?
WE CARE ABOUT OUR STAFF
We value our employees and believe if we treat them right, they'll treat our clients right. We pay above industry averages and above minimum wage.
WE CARE ABOUT OUR ENVIRONMENT
We believe it's important to take care of the environment. We use all natural cleaning solutions derived from plant and mineral extracts. We reuse all of our plastic cleaning bottles and we never use disposable cloths, mops or dusters.
WE CARE ABOUT YOU
Allowing someone into your home is a very important decision. We care about you, your home and your privacy. We take utmost care to protect all of those things.
WE CARE ABOUT OUR COMMUNITY
We value the communities that we serve and so we give back by supporting local charities.
Our Services
Whether your family life is busy and you're looking for a helping hand every week, or you want your new home to be spotless before you move in, we help in any situation. Give us a call, text or email and let us know what you need - we'll respond quickly with a customized solution to fit your lifestyle.
Deep Clean
Whether it's a move in/out clean, a post construction clean, or you're preparing your home for sale, a deep clean hits the reset button. A deep clean makes your home look its best and sets you up for success.
Party Clean
Before you host guests you need things to be spotless, and when they leave, someone needs to get things back to the way they were. That's where we come in - we can help you out.
FAQ
My Fantastic Maid is locally owned and operated, but we're not your neighbours friend. We are a team of professionally trained, knowledgable and courteous staff. We're insured, bonded, and qualified to give your home the clean you desire and to give you the service you deserve.
Our standard teams include a Team Lead and a Team Assistant. During peak times, we may send more than two team members. This ensures your home is cleaned in a timely manner, that we don't forget anything and helps keep the team members safe.
Absolutely. Having people on your property, and cleaning your most valuable possession isn't something that we take lightly so we screen all of our team members and cover the teams with bonding and liability insurance. Our employees are also covered by WSIB.
Yes. Every team member undergoes a comprehensive, proprietary training. Each team has two members, the Team Lead, supervises the team and ensures all of our clients needs are met and that we are meeting the Fantastic standard that we've set for ourselves. Random spot checks are completed frequently to measure the quality of service that we are providing to you our valued client.
My Fantastic Maids take every precaution to mitigate any damage to your home, or possessions. In the unlikely event that something is accidentally damaged, My Fantastic Maid will notify you immediately and work with you to have the item repaired to your satisfaction, or replaced if necessary.
We do take every precaution to ensure the safety of our team members. However, in the event that someone was injured while working in your home, we cover our employees through the Workplace Safety and Insurance Board (WSIB). That makes us liable, not you.
On the day of service, you will receive a reminder email that our team is coming to clean. An invoice will be included with that email. You can choose to pay that invoice online by credit card or bank transfer, or you can give the team cash or a cheque.