Our Response To COVID-19

Our Response To COVID-19

To Our Valued Clients:

First, let me say thank you for continuing to trust your cleaning needs to My Fantastic Maid. I want you to know that I take very seriously my responsibility to not only provide quality cleaning services to you, but to care for your property and safeguard you and your family from any hazards.

Similarly, I take my responsibility to protect my employees very seriously.

As such, today I have asked all of my employees to stay home if they are exhibiting any symptoms as described by the World Health Organization (WHO). This is a safety precaution to help reduce the potential spread of any virus through social separation.

It also means that, while we have a robust workforce (17 employees in total), there may be instances where we cannot meet our service obligations and may need to cancel or reschedule your service. This will certainly be a last resort, but I do ask for your patience and understanding if this happens.

I’m also asking you to reciprocate this courtesy and temporarily suspend your cleaning services with us if you or someone in your home (or office) has recently traveled to or through an affected area or if you or they are demonstrating any symptoms as set out by WHO. Common signs of infection include respiratory symptoms, fever (100.4 or higher), cough, shortness of breath and breathing difficulties.

During this period of time we are relaxing our 48 hour notification requirement. This will help us ensure that we aren’t inadvertently spreading germs from your home or office to someone else’s or vice versa. Your health and safety and that of my employees is a paramount concern at this time.

Again, thank you for your patience and understanding. If you have any questions, please don’t hesitate to contact me.

Sincerely,

Greg Holmes – Owner
My Fantastic Maid